Teamviewer on Mac (Catalina) to Synology NAS Teamviewer

Chris11372 · February 2020

Connecting Teamviewer Mac to Teamviewer Synology doesn't work. We get

-connecting

-authentication in progress

-ready to connect

-session with "name name" is finished

The same connection from a windows machine works.

Vatsilidis · March 2020

Hi @Chris11372

Have you see if th Synology Firmware is up to date with latest updates?

Could you try to remove the TV app and reinstall it in Synology?

Regards

Chris11372 · March 2020

Hi,

My Synology DSM is always up-to-date.

I don't understand your comment on TV App. I didn't know it even existed.

Regards

Vatsilidis · March 2020

I'd like to make sure that the Synology is configured properly and thats why I was asking about apdated formware.

Do you have configure the DNS and Gateway in the Network settings or is automaticaly configured?

Could you check if is correct? Could you set them manualy?

Theese details on theese settings are very critical for such kind of devices and it doesn't communicate trough internet even if one detail is not correct.

Chris11372 · March 2020

I manage three Synology NAS. Problem is identical on all. Two are exposed on Internet, one is Intranet only. One can assume they are properly configured as remote DSM and file transfer works.

Christian