Posted by Minerva-S
Henagon

Teamviewer12 on MacPro Can't connect with the Desktop with the unknow reason

Here are some of the logs:

SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 48 connection: 2702307548 remoteConnection: 0 ] Resetting connection due to error RCommand (Command not handled by receiver)
2017/04/21 16:12:54.035 1389 123145412198400 S0 RetryHandle::HandleRetry(): Trying resend to 48 failed with error SecureNetwork:4, not retrying (0 retries would remain) BCmd: CC=55 CT=3

4 Replies
4 Replies
Posted by EugeneZenkevich
Henagon

Re: Teamviewer12 on MacPro Can't connect with the Desktop with the unknow reason

I have the same problem for any outgoing and incoming connections.Device MacPro. In russian version instead of "unknown reason" I see "Ошибка согласования протоколов". Log:

2017/05/23 12:46:24.971 27450 123145446137856 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 48 connection: 1517836444 remoteConnection: 0 ] Resetting connection due to error RCommand (Command not handled by receiver)
2017/05/23 12:46:24.971 27450 123145446137856 S0 RetryHandle::HandleRetry(): Trying resend to 48 failed with error SecureNetwork:4, not retrying (0 retries would remain) BCmd: CC=55 CT=3

Posted by jgniewkowski
Henagon

Re: Teamviewer12 on MacPro Can't connect with the Desktop with the unknow reason

Was there any esolution for you on this matter?

Posted by Minerva-S
Henagon

Re: Teamviewer12 on MacPro Can't connect with the Desktop with the unknow reason

Yeah..My temviewer12(Mac) works well again.

But I didn't know what had happened to change ... Acutally,I had gaved up teamviewer for about 3 months and had been using Sunclient as an alternative util last Saturday when I tried teamviewer  after an os reboot. It just behaved normally and the helpless reminding "unkown reason" didn't come out.

The only obvious change is that my os was updating to 10.12.6 after which it came with  teamviewer 's recovery. Sorry about little helpful message.

Posted by jgniewkowski
Henagon

Re: Teamviewer12 on MacPro Can't connect with the Desktop with the unknow reason

Ah! The mysterious "self-healing" - it's nice that it happened by frustrating not to know the reason.

Thanks for the reply - I appreciate it!