Posted by nickp
Henagon

The license you tried to activate is already activated on another TeamViewer account.

I just paid > 100 Euro for a lincense and when I try and acctivate it it says:

"The license you tried to activate is already activated on another TeamViewer account."

I emailed support and got a reply saying that their support email address is no longer in use and I should come here.  

 

1 Reply
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Posted by Moderator Moderator
Moderator

Re: The license you tried to activate is already activated on another TeamViewer account.

Hi @nickp 

Thank you for your post. 

Can you please send your invoice number in a private message? 

I will forward your case to one of my colleagues. 

Wish you a great day and all the best, 
Natascha