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in version 9: TeamViewer 9

Posted by bud2810
Henagon

The partner does accept incoming connections

hi cannot connect from macbook to pc...works perfectly the other way round but when i try to connect from mac to pc it throws a message saying "this partner does not accept incoming connections" ????????? any help appreciated

5 Replies
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Posted by TeamViewer Staff
TeamViewer Staff

RE: The partner does accept incoming connections

Hi @bud2810

Thank you for your post. I guess, this may be caused by the settings on your client side.
Could you please check the settings on your pc?

2017-08-04 11_03_28-TeamViewer options.jpg
Access control should be set to Full Access.

I hope this is helpful.

Best regards.
Reyhan

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
3 Replies
Posted by soundboxRE
Photon

Re: RE: The partner does accept incoming connections

I do not have that screen. I have Teamviewer Remote control open. I can not find a different program in the microsoft store.
Posted by keithmillar217
Photon

Re: RE: The partner does accept incoming connections

I'm on version 14 and i'm not seeing any of the screens been shown on here 

Posted by enduzer
Photon

Re: The partner does accept incoming connections

Did you ever get a fix? I am having this same problem. Nice teamviewer is not posting an answer.

Posted by rwtuura
Photon

Re: RE: The partner does accept incoming connections

I cannot find this screen anywere in the new product.