The partner does accept incoming connections

bud2810
bud2810 Posts: 1
in General questions

hi cannot connect from macbook to pc...works perfectly the other way round but when i try to connect from mac to pc it throws a message saying "this partner does not accept incoming connections" ????????? any help appreciated

Comments

  • Reyhan
    Reyhan Posts: 269 Staff member 🤠

    Hi @bud2810

    Thank you for your post. I guess, this may be caused by the settings on your client side.
    Could you please check the settings on your pc?

    2017-08-04 11_03_28-TeamViewer options.jpg
    Access control should be set to Full Access.

    I hope this is helpful.

    Best regards.
    Reyhan

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
  • soundboxRE
    soundboxRE Posts: 2
    I do not have that screen. I have Teamviewer Remote control open. I can not find a different program in the microsoft store.
  • keithmillar217
    keithmillar217 Posts: 1

    I'm on version 14 and i'm not seeing any of the screens been shown on here 

  • enduzer
    enduzer Posts: 1

    Did you ever get a fix? I am having this same problem. Nice teamviewer is not posting an answer.

  • rwtuura
    rwtuura Posts: 1

    I cannot find this screen anywere in the new product. 

  • jimbobguate
    jimbobguate Posts: 4

    Reyhan:

    How to you set this setting in the Microsoft Store version of the TV app?
    I can't find the "advanced" options page, only the "simple" options page  :-(

    I am using the current version of the MS Store app. - V15.100.209759 CL

    Thanks,

    jim

     

    @Reyhan wrote:

    Hi @bud2810

    Thank you for your post. I guess, this may be caused by the settings on your client side.
    Could you please check the settings on your pc?

    2017-08-04 11_03_28-TeamViewer options.jpg
    Access control should be set to Full Access.

    I hope this is helpful.

    Best regards.
    Reyhan

     

  • gregrempe
    gregrempe Posts: 1

    PERFECT answer!  Thanks!

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