The password you have entered is invalid, please try again

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Posted by
Henagon

The password you have entered is invalid, please try again

When I click on one computer under My Computers I get the error dialog in the subject line. If I enter the password the connection is established. This only happens on one computer. What must I do to fix this? Thanks.

3 Replies
3 Replies
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Posted by Moderator Moderator
Moderator

Re: The password you have entered is invalid, please try again

Hello @Bazsl,

Thank you for your message and welcome to the TeamViewer Community! 🙌

I suggest you to delete the computer from the list and add it back again.
This might fix the issue. 

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best regards

Jean

French Community Moderator
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Posted by
Henagon

Re: The password you have entered is invalid, please try again

Sorry but I am a TeamViewer novice. Where should I delete the computer? On the Web site? If so, how? I tried to find a way to delete the computer on the Web site and could not find a Delete option. Thanks for your help.

Highlighted
Posted by Moderator Moderator
Moderator

Re: The password you have entered is invalid, please try again

Hello @Bazsl,

I mean deleting the computer from your Computers and Contacts list.

I made this little GIF to show you:

Delete a computer from C&C.gif

Let me know how it goes. 🍀

Best regards

Jean

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.