Trusted device cannot be authorised

Deek_f
Deek_f Posts: 1 ✭
in General questions

Hi,

I have a slight issue with signing into teamviewer on my Linux Mint PC. When signing in I get email to add to trusted devices, I add computer & try to sign in again, only to be prompted to add to trusted devices, so I click on email link & add, then try to sign in, only to get the add totrusted devices again & email link.. just keeps going round & round in circles.  Any suggestions?

 

Thanks

Comments

  • ChristianCay
    ChristianCay Posts: 182 [Former Staff]

    Hi Deek_F,

    Thank you for your post.

    Where are you having the issue in the web browser or in the TeamViewer application?

    Please let us know also your browser name, version, OS version number and TeamViewer version number so we can suggest you a solution.

    We are looking forward to your comments.

    Best Regards,

    Christian

    Did my reply answer your question? Accept it as a solution to help others, Thanks.
  • vocuzi
    vocuzi Posts: 1

    I tried across my android mobile's teamviewer host application, linux desktop's application. All the same.

  • ACCCAM
    ACCCAM Posts: 2

    Having the same problem using Internet Explorer 11 with Windows10, 64bit.

    Please assist

  • ACCCAM
    ACCCAM Posts: 2

    I copied and pasted Link in Chrome - worked!

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