Unable to connect Team Viewer when connected to company VPN

Announcements

********

First Step Guides

********

  1. Are you new to TeamViewer and Home Office and need some help? Check out our FAQ here.
  2. New to the Remote Access Plan? Find our first steps FAQ here.
  3. Are you new to blizz and online meetings or classes and need some help? Check out our FAQ here.

********

Highlighted
Posted by
Photon

Unable to connect Team Viewer when connected to company VPN

I am unable to access My Laptop via my IOS device when my laptop is connected to my company VPN as soon as I disconnect the VPN , I can connect. Is there any way to make Team Viewer connectivity work on IOS device while connected to a company VPN?

Thanks Very Much

 

3 Replies
Posted by Former Staff
Former Staff

Re: Unable to connect Team Viewer when connected to company VPN

Hi sumang24,

Thanks for your post!

Please refer to the following link to see if it helps with your question.

https://community.teamviewer.com/t5/TeamViewer-12/Windows-10-VPN-only-works-while-TeamViewer-is-conn...

All the best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.
Highlighted
Posted by
Heptagon

Re: Unable to connect Team Viewer when connected to company VPN

@Jonathan The use case you provided is kind of the reverse of what he is describing.

@sumang24 What is most likely at fault here is your company is blocking TeamViewer and they are routing all of your computers traffice through the VPN when it is connected. Neither of these are uncommon practices in the corporate IT world. 

If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti
We Do IT USA
www.wedoitusa.com
Highlighted
Posted by Former Staff
Former Staff

Re: Unable to connect Team Viewer when connected to company VPN

Hi bartlanz,

Thanks for the assist!

Best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.