Announcements

Shape the future of your TeamViewer product with our Product Team. Click here to join!

Posted by DesertSweeper
Trigon

Unable to share groups to Activated User

I created a user. He got the email and activated his account. He attempted to login and got the Device Authorization email. He authorized the device. He logged in. He appears in my control panel as having logged in. But still I get the message: "It’s only possible to share groups with activated accounts. ABC needs to activate the account first to enable group sharing."

Why did I buy Teamviewer?