Using Quick Support

joepwpb
joepwpb Posts: 2
in General questions

Can I use Quick Support to remote into a MAC from a PC and if so how to.

Thanks

Joe P

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @joepwpb

    Welcome to TeamViewer!

    Yes, you can use the QuickSupport module to remote into a Mac from your Windows device.

    Please check out this Blog Post for some guidance: How to Provide Remote IT Support to Your Parents and Friends

    All the best and let us know how successful your first session was.

    Esther

    Former Community Manager

  • joepwpb
    joepwpb Posts: 2

    Thanks for the quick response!

    I was inquiring about sending a Remote Invitation via "Invite a Partner" from my Host PC to a MAC.  I have the feature setup now but all I have ever used it for is connecting to a PC.  I don't want to establish a permanet connection to the User as it is a one time Support Session.

    Joe P

Trustpilot

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