Posted by Pasch
Photon

Who is using the channel

How can  i see as administrator , which user is using the aviable channel(s) ?

And can i discconect the active connection ?

1 Accepted Solution

Accepted Solutions
Posted by Former Staff Jonathan
Former Staff
Solution

Re: Who is using the channel

Hi Pasch,

Thanks for your post!

You can view who is using a channel on the license by clicking Help>About TeamViewer. You will see a link in the About info box that reads Channel Use.

2017-04-13 15_55_33-Current License User.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If a user is using one of the channels, the Channel Use info box will show the TeamViewer ID of the machine that is using the channel. You can  search the ID in the search bar on your computers and contacts list to check if this device is part of your account.

Currently there is not an option to terminate the open session from your side. You can always reach out to your local support center to have the session terminated.

I will submit a feature request to our Product Management team to consider adding the option to terminate open sessions from the Admin console.

All the best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.
4 Replies
Posted by Former Staff Jonathan
Former Staff
Solution

Re: Who is using the channel

Hi Pasch,

Thanks for your post!

You can view who is using a channel on the license by clicking Help>About TeamViewer. You will see a link in the About info box that reads Channel Use.

2017-04-13 15_55_33-Current License User.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If a user is using one of the channels, the Channel Use info box will show the TeamViewer ID of the machine that is using the channel. You can  search the ID in the search bar on your computers and contacts list to check if this device is part of your account.

Currently there is not an option to terminate the open session from your side. You can always reach out to your local support center to have the session terminated.

I will submit a feature request to our Product Management team to consider adding the option to terminate open sessions from the Admin console.

All the best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.
Posted by PLMAbbondanza
Photon

Manage connection

Good morning, I need to know if there is a way to see who use a license of my corporate license

Is there this possibility into Management Consolle?

 

Thank

Highlighted
Posted by Jeon
Photon

Re: Who is using the channel

Does it work same on Mac?

I cound't find "Channel Use" on my Teamviewer running on Macbook Pro. 

Thanks. 

 


@Jonathan wrote:

Hi Pasch,

Thanks for your post!

You can view who is using a channel on the license by clicking Help>About TeamViewer. You will see a link in the About info box that reads Channel Use.

2017-04-13 15_55_33-Current License User.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If a user is using one of the channels, the Channel Use info box will show the TeamViewer ID of the machine that is using the channel. You can  search the ID in the search bar on your computers and contacts list to check if this device is part of your account.

Currently there is not an option to terminate the open session from your side. You can always reach out to your local support center to have the session terminated.

I will submit a feature request to our Product Management team to consider adding the option to terminate open sessions from the Admin console.

All the best,

Jonathan


 

Posted by vannunziata
Henagon

Re: Who is using the channel

Hi.

I have a Premium license with two channels.

I can't see Channel use...

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