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Posted by leebenedi
Henagon

Wont accept the login password

I have a login and password that normally will login on my computer startup. Lately, I do not see the green symbol on the teamviewer icon in the task bar. When this happens, I see that I am not logged in and try to do so but when inputting the password nothing happens. I must then close Teamviewer and restart it. I need to be able to access my home computer when I am away and this makes it very difficult.

Any solution? I am at my very limited knowledges' end. 

 

Thanks

1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Wont accept the login password

Hello leebenedi,

Thank you for your message.

It can be a bug on the TeamViewer of your home device.

I recommend you to restart the TeamViewer service on your devices.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again and resolve the issue.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
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1 Reply
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Wont accept the login password

Hello leebenedi,

Thank you for your message.

It can be a bug on the TeamViewer of your home device.

I recommend you to restart the TeamViewer service on your devices.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again and resolve the issue.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.