A Subset of Users? All Around the world is a subset. ok.LATENCY??? NO FUNCTION is not Latency.
Its ok to have a Problem, but this Statement must be a Joke.
Australia support line phone number is dead, Singapore the same, Germany not answer, US and UK phones - out of office messages
YOU HAVE A GLOBAL OUTAGE Teamviewer - STEP UP YOUR GAME
We are talking about a "loss of service" event. Everything else is an understatement.