a PC can only view the screen of iMac but cannot control

Sylar_Shen · October 2018

Hi guys,

I am trying to use a PC(Win10, teamviewer v13.2.14327) to control a iMac(teamviewer v13.2.14327).

I can connect to iMac from my PC, view the screen and move the mouse, BUT....when I tried to click the program like the settings...Chrome....folders... nothing happened......

I have checked the settings of Teamviewer in iMac, I have the full control. But I still cannot execute any program......please help me.....

Thanks!

LucieChoquet · January 2019

Same thing here.

Yuri_T · January 2019

Hi @Sylar_Shen,

Thank you for posting.

With regards to the MacOS, please check the compatibility list. If you are using macOS 10.14, then you need to be using TeamViewer version 14.

Hope this information will be helpful for you.

Best regards,

Yuri

LucieChoquet · January 2019

In my case, I am using Team Viewer 14.1.3399

So this is, at least for me, not the solution.

a PC can only view the screen of iMac but cannot control

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