Posted by Park1102
Henagon

can not activate license

Hello.

I got order confirmation mail and tried to activate the lisence.

But I can see below toast when I logged in.

"The lisense could not be activated. If it is not shown on your account, please contact our support."

Please let me know how to fix it.

 

Thanks.

1 Reply
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: can not activate license

Hello @Park1102,

Thank you for your post.

Our support team would be best equipped to assist you with this error message. Please reach out to our team directly. You can find local numbers here.

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community | Spanish Community (Comunidad española)