Announcements

Shape the future of the TeamViewer product with our Product Team. Click here to join!

Highlighted
Posted by tracybags
Henagon

can see screen on remote computer but have no control of it

HI - this is Mac to Mac.  I can connect and see everythign on his screen, but he cannot see my cursor moving around and I cannot control anything, clicking anywhere does nothing.  I have not come across this before. His settings say allow remote access in Team Viewer but we don't know what else to try.  Any help on this anyone?