hacked my account

ashk49
ashk49 Posts: 1
in General questions

Dear ,

I belive someone hacked My account and got access to my computers ! He /She moves the mose on my computer and immidiatly I discounnect from internet  !

I changed my password for second time . My password is very strong .

Should I remove Teamviewer for ever from my computer ? I use it most of the time since 2008. I love it but need help . Could you please guide me how to double secure it ?

Thanks

Ash

Comments

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Hi ashk49,

    I am sorry to hear about your issues.

    Can you please contact us with the information about this by emailing us at privacy@teamviewer.com

    In regards to the security, I would reccomend creating a whitelist Under Options > Security

    Also, make sure you have changed the password for your device and account.

    -Scotty

    Senior Moderator
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