hide initial grant access to manage window that pops up after installing the TeamViewer host

acpowell
acpowell Posts: 3
in General questions

We have been pushing the TeamViewer host to all our machines (1000+ machines).  When the program launches for the first time it asks the user to allow "TeamViewer admin's name" to manage their computer.  Is there a way to prevent this from popping up?

I believe we are still on version 13.

 

Comments

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @acpowell,

    Thank you for your message.

    It is possible to set up a silent installation of TeamViewer.

    If you are using TeamViewer 13.1 or older, please refer to Deploy TeamViewer Host MSI Package with Assignment Tool

    If you are using TeamViewer 13.2 or high, please refer to Mass deployment improvements

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager

  • acpowell
    acpowell Posts: 3

    I already have it installing silently.  This box pops up when it launches the already installed host for the first time.

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @acpowell,

    Thank you for your message.

    Could you post a screenshot that explicitly shows the issue?

    Note: Please make sure to hide any TeamViewer ID and password (and any kind of private data).

    Many thanks in advance.

    Cheers

    Jean

    Community Manager

  • acpowell
    acpowell Posts: 3

    Below is the window I am talking about.

    tvscreenshot.jpg

Trustpilot

Categories

This Week's Leaders