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Highlighted
Posted by
Henagon

sign in problem

Hello,

I have problem with sign in to application. I had licence Business but the licens expired. I want use Teamviewer free but I get notoication that my subscription expired, please renowal licence. I cannnot sign in to application.

3 Replies
3 Replies
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Posted by Moderator Moderator
Moderator

Re: sign in problem

Hello @Mateusz1,

Thank you for your message. 🙌

Your license is activated on a Business license which is valid until June.
To use it, please login to your account.

Once the license expires, your account will be set back to free.

Best,

Jean

French Community Moderator
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Highlighted
Posted by
Henagon

Re: sign in problem

My license expired June 2019. My account is Free and I cannot login to desktop app. I getting notification as on photos below.Screenshot_6.pngScreenshot_7.png

Highlighted
Posted by Moderator Moderator
Moderator

Re: sign in problem

Hello @Mateusz1,

Thank you for your message. 🙌

I refreshed your account. Could you please restart your computer and try again?

Best,

Jean

French Community Moderator
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Find this helpful ? Say thanks by clicking on the Thumbs Up button.