unable to access my PC
PeterTurley
Posts: 1
I was recently using a hotel PC to acess my PC. I logged in to Team Viewer, selected the PC I wanted to access from the list and then a window popped up saying I had to access my email to verify the device I was logging from. The problem was that until I could access the PC I couldn't read my e-mails. How do I overcome this problem in the future especially as I am planning overseas travel soon?
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Comments
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Hello @PeterTurley
Thank you for your message.
The best way to overcome this problem is to set up TFA on your account (Two Factor Authentication).
You will find all the information you need in our Knowledge Base articles here:
- Two factor authentication - Activation and Deactivation
- What is two-factor authentication for your TeamViewer account?
- Security codes and apps for two-factor authentication
I hope this could help. If not, do not hesitate to ask your questions here.
Sorry for the late reply.
Cheers,
Jean
Community Manager
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