Posted by Andrew_Kavanagh
Photon

unable to ping device from remote computer

Hi first of all just want to say that TeamViewer is great and I use it all the time, just having one small issue - I can't seem to ping a device connected to a remote computer when connected via Teamviewer and then when I disconnect I can ping the device sucessfully. Could it be something to do with the VPN settings? Any sugguestions?

Thanks in advance for any help!

 -Andrew

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by bartlanz
Heptagon
Solution

Re: unable to ping device from remote computer

If you are using a VPN, or the built in TeamViewer VPN, than yes that would inhibit the ping fuction. Most software VPNs setup a tunnel from the PC it is being on to its server it is connecting too. Usually all traffic at that point is routed through the tunnel. 

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Bart Lanzillotti
We Do IT USA
www.wedoitusa.com
1 Reply
Posted by bartlanz
Heptagon
Solution

Re: unable to ping device from remote computer

If you are using a VPN, or the built in TeamViewer VPN, than yes that would inhibit the ping fuction. Most software VPNs setup a tunnel from the PC it is being on to its server it is connecting too. Usually all traffic at that point is routed through the tunnel. 

If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti
We Do IT USA
www.wedoitusa.com