i was running version 11 w/o any problem. the program nagged to upgrade to version 14. i finally gave in and now when i click "open file transfer" it hangs/crashes the program instantly? how do i fix this or do i have to reinstall version 11? i am using windows 7 if it matters. thanks.
When you open File Transfer, Teamviewer scans and lists the contents of the default folder at both ends. While scanning, Teamviewer freezes. If there are many items in one or both folders, that freeze can last a long time or even crash Teamviewer. I suggest you empty those folders at both ends before opening File Transfer. It appears the default folder is always "Downloads", but I'm not 100% sure.