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Posted by sickpc
Photon

version 14 crashes when selecting "open file transfer"

i was running version 11 w/o any problem.  the program nagged to upgrade to version 14.  i finally gave in and now when i click "open file transfer"  it hangs/crashes the program instantly?  how do i fix this or do i have to reinstall version 11?  i am using windows 7 if it matters.  thanks.  

2 Replies
Posted by A_Gross
Henagon

Re: version 14 crashes when selecting "open file transfer"

Any update on this?

I'm having this same issue and am working on Mac running Mojave 10.14.5 

Highlighted
Posted by posix
Henagon

Re: version 14 crashes when selecting "open file transfer"

When you open File Transfer, Teamviewer scans and lists the contents of the default folder at both ends.  While scanning, Teamviewer freezes.  If there are many items in one or both folders, that freeze can last a long time or even crash Teamviewer.  I suggest you empty those folders at both ends before opening File Transfer.  It appears the default folder is always "Downloads", but I'm not 100% sure.