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Posted by DeusExMachina
Henagon

Custom Policy and variables

Hi all

I've created a custom policy. I'd like to use system variables and * as described in the manual:

"You can use environment variables like %APPDATA% to define globally usable file paths for all of your devices"

 and

"You can use placeholders to backup file paths that contain specific keywords (e.g. C:\Users\*\Documents)"

but when I type a "*" or a system variables into the field, a syntax error occured and it is impossible to continue (see the pics)


TW1.JPGTW2.JPG.



Any suggestions? 

Thank you in advance

 

6 Replies
1 Accepted Solution

Accepted Solutions
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Custom Policy and variables

Hi @DeusExMachina

Thanks a lot for the post.

The situation with the system variables and placeholders in the ITbrain Backup policy will be resolved with a February release of ITbrain Backup.

The update will be pushed automaticlay to all clients.

We are sorry for any inconvenience caused by this situation.

Thanks for your support and understanding.

Product Owner, Remote Management services.
6 Replies
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Custom Policy and variables

Hi @DeusExMachina

Thanks a lot for the post.

The situation with the system variables and placeholders in the ITbrain Backup policy will be resolved with a February release of ITbrain Backup.

The update will be pushed automaticlay to all clients.

We are sorry for any inconvenience caused by this situation.

Thanks for your support and understanding.

Product Owner, Remote Management services.
Posted by terkinelbl
Photon

Re: Custom Policy and variables

Good post thanks guys!

 

 

Posted by DeusExMachina
Henagon

Re: Custom Policy and variables

Any update to this issue?

Posted by Remote Management Staff
Remote Management Staff

Re: Custom Policy and variables

Hi @DeusExMachina

Thanks for the reply. 

The update was postponed for a few weeks due to unforeseen circumstances with Quality Assurance.  We have also created an advanced mode of selecting the variables which will make the wait worth while.

We will have the policies with Placeholders and system variables in a few weeks. I will post here when the update will go live. 

Thanks for your continuous support and understanding. 

Product Owner, Remote Management services.
Posted by gratis0
Photon

Re: Custom Policy and variables

hi,any update to this issue? I have big problem.

Posted by Remote Management Staff
Remote Management Staff

Re: Custom Policy and variables

@gratis0

 

Thanks for the message. 

The variables and placeholders for the backup policies are not yet released. 

Could you please tell us what exactly is happening maybe we can find a workaround. 

You could also forward  the issue to our support: support@itbrain.com

Product Owner, Remote Management services.