Posted by MatthiasF999
Photon

High CPU Load With Anti-Malware on Build 1803

Since the 1803 Windows Update, the ITbrain Anti-Malware Service creates a high load on the CPU when ideling.

On a Surface Pro 3 this results in a load of 24% in idle and 76% CPU load during scans.

1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: High CPU Load With Anti-Malware on Build 1803

Hello @MatthiasF999,

Thank you for your post.

This issue would require further troubleshooting by our support specialists; the best plan of action here would be to contact our team so that we may be able to gather log files and more information, to understand why resources may be used excessively on the endpoint after Windows update 1803.

Thanks in advance!

Josh P.
Senior Moderator

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