Posted by mbarcellosdias
Photon

IT brain Backup does work with teamviewer 10 license?

Hi,
Im trying to evaluate teamviewer backup, but when the list of computers is show, none of them can be selected, saying "device incompatible".

all of my clients are running teamviewer 10 host. =/
Some suggestion?

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: IT brain Backup does work with teamviewer 10 license?

Hi mbarcellosdias,

TeamViewer 11 full version or Host (or later) must be installed in the target machine in order to run ITBrain backup. 

Additionally, one of the following operating systems must be running on the devices you wish to back up using ITbrain:

Windows 10 / 8.1 / 8 / 7 / Vista
Windows Server 2012 R2 / 2012 / 2008 R2 

 

Support Engineer
1 Reply
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: IT brain Backup does work with teamviewer 10 license?

Hi mbarcellosdias,

TeamViewer 11 full version or Host (or later) must be installed in the target machine in order to run ITBrain backup. 

Additionally, one of the following operating systems must be running on the devices you wish to back up using ITbrain:

Windows 10 / 8.1 / 8 / 7 / Vista
Windows Server 2012 R2 / 2012 / 2008 R2 

 

Support Engineer