Posted by MarcinPozcom
Henagon

ITBrain ITBackup

HiI had a problem with ITBackup, i install itbackup on pc but when i try to make a backup recive an error "backup failed" , below is an log file from itbuskup

*Logs Removed due to privacy*

1 Accepted Solution

Accepted Solutions
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Posted by Remote Management Staff
Remote Management Staff
Solution

Re: ITBrain ITBackup

Hi MarcinPozcom,

Thanks for the message. 

Based on the logfiles it is difficult to throw a conclusion about what can be causing the problem with the installation.

Please send us an e-mail to support: support@itbrain.com with the support collector and a short issue description to investigate this further. 

Also, if you prefer we can assist you immediately through a TeamViewer remote session.

You can find our contact phone numbers in the following link:

https://www.itbrain.com/en/support/contacts/

We are looking forward to hearing from you.

Thank you,

Support Engineer
1 Reply
Highlighted
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: ITBrain ITBackup

Hi MarcinPozcom,

Thanks for the message. 

Based on the logfiles it is difficult to throw a conclusion about what can be causing the problem with the installation.

Please send us an e-mail to support: support@itbrain.com with the support collector and a short issue description to investigate this further. 

Also, if you prefer we can assist you immediately through a TeamViewer remote session.

You can find our contact phone numbers in the following link:

https://www.itbrain.com/en/support/contacts/

We are looking forward to hearing from you.

Thank you,

Support Engineer