I seem to have hit-and-miss success with deploying the ITBrain backup agent. I'll go through the motions to enable it, but it'll just never seem to install on some systems. Is this a known issue? The OSs vary from Windows 7 to Windows 10.
Thanks for the post.
Installation situations are somewhat difficult to troubleshoot without too many details and a bit of log investigation.
My recommendation is to send us an e-mail and attach the logs collected by the support collector. Our colleagues form support will have a look and provide the necessary steps to fix this situation
Support collector: http://download.teamviewer.com/SupportCollector
Support e-mail address: email@example.com
There are some initial settings you can check as well:
I hope this helps.
Have a nice day