Posted by devOne
Henagon

ITbrain Event Logs

For Event Log Monitoring,

Can we get more information about the event log (like the message field) in the console and/or the email notification?

Thanks

3 Replies
Posted by Remote Management Staff
Remote Management Staff

Re: ITbrain Event Logs

Dear @devOne

Thanks for the message. 

ITbrain Monitoring will send you in the e-mail notifications all details regarding the triggered Event Check alert.  We had an update since last week which improved the messaging greately. 

The Version number for the latest ITbrain Monitoring is: 1.0.76345

Product Owner, Remote Management services.
Highlighted
Posted by devOne
Henagon

Re: ITbrain Event Logs

Stanislav,

Thank you for your reply.

We trigger custom events in our Application Log, which include detailed information in the Log Message. Is there any way of adding the Message field to the e-mail notification?

Also, where can I check to verify that I am using the latest version (1.0.76345) of ITbrain?

Thanks.

1 Reply
Posted by Remote Management Staff
Remote Management Staff

Re: ITbrain Event Logs

@devOne

Thanks for the message. 


Could you please send a message to support@itbrain.com and we can setup a scheduled remote session to see how we  can assit you in setting up the Event Checks? 

Product Owner, Remote Management services.