If a check triggers an alert, you will be notified by email. To do so, sign in the TeamViewer Management Console with your TeamViewer account and add a monitoring policy.
If a check, defined by the policy, triggers an alert, ITbrain will send an email notification to the defined email addresses .
I have a monitoring policy with 10 checks and right now only I'm getting notified. How can I easily add two other users to get notified? Is my only option to go one by one?
Also, what's the recommended way to have different notifications for each group? I have 20+ groups (each group is a different client) and the notification requirements for each group are different. Does this mean I'll need 20+ monitoring policies?
Each monitoring alert manages its own notifications; therefore, if you have 10 alert parameters set up in a policy, you would need to edit each alert individually and add the additional emails.
In order to add additional emails, they must either be a) A user on your Company Profile (found in User Management) or b) a contact in your Computers & Contacts list.
In regards to the different notifications for each group; if each group monitors different parameters, and require different notification setups, unique policies would be required. You can, however, duplicate your policies to make the process a bit easier!
I hope this helps!