Posted by RobD
Photon

Removing subscription for monitoring products PLEASE!

I have been back and fourth for months telling you I wish to cancel my ITbrain etc subscription but you keep sending me invoices, and telling me to send you the latest invoices. I have done this multiple times. 

PLEASE just cancel ITbrain, antimalware, any form of monitoring subscription on my account

2 Replies
Posted by Moderator Moderator
Moderator

Re: Removing subscription for monitoring products PLEASE!

Dear @RobD,

Thank you for your post. 

Sorry for the inconvenience caused. Please, submit a ticket with the form on this homepage. 
If its possible, provide an invoice number for my colleague in the ticket. They will take care of it on Monday. 
Thank you very much and have a nice weekend.

Best,
Natascha


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Posted by Moderator Moderator
Moderator

Re: Removing subscription for monitoring products PLEASE!

Hi @RobD,

I hope, that the team contected you regarding the subscriptions and everything is fine so far?

Please let me know, if there are any further questions. Smiley Happy

All the best,
Natascha


Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!