Posted by joshuasa
Photon

Windows 1803 Update turns off ITbrain Anti-Malware

Shows as installed under Security and Maintenance on Windows with Status "Off".

Clicking "Turn on..." not working ?

Please assist.
Joshua

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2 Replies
Posted by joshuasa
Photon

Re: Windows 1803 Update turns off ITbrain Anti-Malware

BTW uninstalling and reinstalling doesn't work.

ITbrain Anti-Malware reinstalls with Status Off that can't be turned on.

I'm getting this on all PCs updated to Windows 1803...

Joshua

Highlighted
Posted by Remote Management Staff
Remote Management Staff

Re: Windows 1803 Update turns off ITbrain Anti-Malware

Hi @joshuasa

 

Thanks for the message. We think this is related to the new changes in WSC

If this situation is different please contact our support at support@itbrain.com to investigate this situation further.

Product Owner, Remote Management services.