Customized QuckSupport Webpage is Inaccurate and Incomplete

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Posted by
Henagon

Customized QuckSupport Webpage is Inaccurate and Incomplete

Overall, Teamviewer is a superb tool.

However, your website page for my clients to download my customized QuickSupport app is a bit misleading - and confusing - and is certainly incomplete.

• The page states “Loading TeamViewer now…when it is only DOWNloading the app
The page does not tell the end-user to RUN the app
• The “Try again” link merely DOWNloads the app again – not very helpful

Teamviewer's QuickSupport Download PageTeamviewer's QuickSupport Download Page

Can someone make this page easier for QuickSupport clients to understand - and be told how to run this app from (at least the major 3 or 4) web browsers?