Expand API to allow selection of who should be notified via email of service request

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Posted by
Digon

Expand API to allow selection of who should be notified via email of service request

Currently it is my understanding that I must have a Personalized Quick Support download link created that sets who the recepiet of service requests should be.  What if my user already has teamviewer installed on their system.  I am not going to get an email notification?