I like Team Viewer except for one thing. Each record of the Connection Reports has a Billable/Billed flag. No “Paid” flag. Without a “Paid” flag the total owed accumulates forever whether they have paid the bill or not. The only way to prevent this is to mark the record not “Billable” but then records become indistinguishable from the ones that really are unbillable. You’ll have to add a filter flag to exclude the paid bills showing only what the customer owes. How useful would that be? EXTREMELY!