Posted by wb6vpm
Henagon

Stop notification that TeamViewer is already running

I don't remember TeamViewer doing this until recently, but if I try to open TV from my start menu (FYI, I have TV set to run on startup), it gives me an error saying that "Another instance of TeamViewer is already running. Please close this instance before restarting TeamViewer." The normal (reasonably expected) result if I click on the icon when TV is already running would be for it to open the running instance, and not complain about there being an already running instance.

Please change the action flow to open the existing instance instead of popping up with what is essentially a useless and annoying pop-up window that just slows the agent down.

1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Stop notification that TeamViewer is already running

Hi all,

the problem should be fixed in TeamViewer 14.

Can you please let us know if you still got the message with the new version?

Cheers,

Julia
Senior Support Engineer - 2nd level Support
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22 Replies
Posted by crackwitz
Henagon

Re: Stop notification that TeamViewer is already running

I totally agree. This popup is useless. someone who starts teamviewer will ALWAYS want to see the main screen.
Posted by TeamViewer Staff
TeamViewer Staff

Re: Stop notification that TeamViewer is already running

Hi,

Our development is already looking at the issue. I hope we can provide a fix with the next update.

Cheers,

Julia
Senior Support Engineer - 2nd level Support
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Posted by Djerdai
Henagon

Re: Stop notification that TeamViewer is already running

This started recently for me and is annoying.
TV runs at Win10 startup  and this error message (TV is already running) popup occurs every time.
Task Manager shows...
    TeamViewer 13               .... 1.2MB
    TeamViewer 13 (32 bit) .... 1.0MB
    TeamViewer 13 (32 bit) .... 13.2MB
V  TeamViewer 13 (32 bit) .... 4.5MB
            TeamViewer 13

Posted by GlenWill
Henagon

Re: Stop notification that TeamViewer is already running

Just adding my voice/vote to this issue.  I find it annoying, and found this page while searching for how to fix it. 

Posted by RudolphP
Henagon

Re: Stop notification that TeamViewer is already running

Same issue!
Windows 10, TeamViewer ver. 13.2.14327

Posted by nolly1953
Henagon

Re: Stop notification that TeamViewer is already running

Ditto...

Posted by rockyx86
Electron

Re: Stop notification that TeamViewer is already running

still very annoying.
Posted by RudieV
Digon

Re: Stop notification that TeamViewer is already running

I am glad someone already posted this. It has been annoying me now for a some time and I thought I changed the settings. Good to know it is not a problem on my side.

So TV, please fix this small annoying alert, It will be much appreciated.

Posted by schmak01
Digon

Re: Stop notification that TeamViewer is already running

Adding another vote to this,  so annoying.  Why the heck was this even put in? It was working fine before.

Posted by davem
Henagon

Re: Stop notification that TeamViewer is already running

I thought it was the guys I was remote controlling doing something wrong. But no.

Just one in a long list of issues that seem to be added with each new version of Teamviewer. It's worked fine for years, why break it?

Black screen on connecting increasingly frequent, and on PCs I connect to regularly and without previous issues..

Failure to reconnect after remote reboot. Prompt for password after remote reboot.

Failure to display screen of 2nd monitor.

I've voted with my feet and switched to **Third Party Product**. It just works, no hassle, same remote hosts, same controlling PC.

Posted by davem
Henagon

Re: Stop notification that TeamViewer is already running

**Third Party Product** just works when Teamviewer doesn't.

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Stop notification that TeamViewer is already running

Hi all,

the problem should be fixed in TeamViewer 14.

Can you please let us know if you still got the message with the new version?

Cheers,

Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.
Posted by JITAdmin
Digon

Re: Stop notification that TeamViewer is already running

That fixed it.
Posted by JITAdmin
Digon

Re: Stop notification that TeamViewer is already running

Now that that works is there a way to always go back to Computers and Contacts instead of Remote Control? There is a quick connect bar at the top so I rarely go to Remote Control at all.

Posted by RudieV
Digon

Re: Stop notification that TeamViewer is already running

Thanks for the message but a litte too late. I switched to another app which works faster, takes little resources and does not show the annoying and accusing message that I am using TV commerically. 

Take care all. I am gone!

Highlighted
Posted by palmatech
Electron

Re: Stop notification that TeamViewer is already running

Hi,

Could you please share which applicatio are you using?

Thank you

3 Replies
Posted by RudieV
Digon

Re: Stop notification that TeamViewer is already running

I want to share this but the moderator software will delete the name. But perhaps by this way it might work **Third Party Product** the software is called and so far I am very happy, Takes very little diskspace and resources, much faster as well.

 

Cheers 

Posted by nolly1953
Henagon

Re: Stop notification that TeamViewer is already running

Thanks Julia - all seems well now.

Posted by camcol
Electron

Re: Stop notification that TeamViewer is already running

After upgrading to 14. We still get the notification that TeamViewer is already running.
Posted by Mike-McC
Henagon

Re: Stop notification that TeamViewer is already running

I'm confused, your posts are showing up as '**Third Party Product**' - are you doing that yourself, or does TV forums actually substitute the names (like **Third Party Product** or GoToMyPC) of competitors?

Edit: Yep, they're substituting it.. weird.

TeamViewer Staff: Is there a legitimate reason for this outside of stopping people from recommending competetors alternitaves? 

Posted by RudieV
Digon

Re: Stop notification that TeamViewer is already running

Yes the bot is replacing it automatically. The bot is not too smart. If I write **Third Party Product** it usually does not see the name of the good alternative.
Cheers

Posted by TimonMi
Neutron

Re: Stop notification that TeamViewer is already running

So you are telling me we should spend another thousand of euros for a new license to be able to use teamviewer like it already did before?

I have at least a workaround:

Create a batch-file with the follwing content (replace the Path to you teamviewer executable according to your installation)

taskkill /im TeamViewer.exe
"C:\Program Files\TeamViewer\TeamViewer.exe" %:: replace the path here

This will kill the process and open a new one. Then replace all your shortcuts to the batch file. Works.