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Posted by LarsRosell
Henagon

TV Service queue in management portal need integration with ServiceCamp

An organization using the Service Queue in the management portal may end up with redundant and confusing entries as the same issue have been logged in both ServiceCamp and Service Queue. 

There should be some type of intergratin or migration beween the two.

2 Replies
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TV Service queue in management portal need integration with ServiceCamp

Great morning LarsRosell,

Thank you for your feedback! Typically this is a license user inquiry. Please review the e-mail correspondence I sent yesterday in regards to the suggested integration of ServiceCamp and Service Queue. 

We appreciate you posting in the community, hope to see you here more often! 

 

Did my reply answer your question? Accept it as a solution to help others, Thanks!
2 Replies
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TV Service queue in management portal need integration with ServiceCamp

Great morning LarsRosell,

Thank you for your feedback! Typically this is a license user inquiry. Please review the e-mail correspondence I sent yesterday in regards to the suggested integration of ServiceCamp and Service Queue. 

We appreciate you posting in the community, hope to see you here more often! 

 

Did my reply answer your question? Accept it as a solution to help others, Thanks!
Posted by tritech
Henagon

Re: TV Service queue in management portal need integration with ServiceCamp

Hi, can you share the solution as we are having the same problem with integration between Service Queue and Servicecamp. Thanks !