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Posted by LarsRosell
Henagon

TV Service queue in management portal need integration with ServiceCamp

An organization using the Service Queue in the management portal may end up with redundant and confusing entries as the same issue have been logged in both ServiceCamp and Service Queue. 

There should be some type of intergratin or migration beween the two.

1 Accepted Solution

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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TV Service queue in management portal need integration with ServiceCamp

Great morning LarsRosell,

Thank you for your feedback! Typically this is a license user inquiry. Please review the e-mail correspondence I sent yesterday in regards to the suggested integration of ServiceCamp and Service Queue. 

We appreciate you posting in the community, hope to see you here more often! 

 

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

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View solution in original post

1 Reply
2 Replies
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TV Service queue in management portal need integration with ServiceCamp

Great morning LarsRosell,

Thank you for your feedback! Typically this is a license user inquiry. Please review the e-mail correspondence I sent yesterday in regards to the suggested integration of ServiceCamp and Service Queue. 

We appreciate you posting in the community, hope to see you here more often! 

 

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community | Spanish Community (Comunidad española)

View solution in original post

1 Reply
Posted by tritech
Henagon

Re: TV Service queue in management portal need integration with ServiceCamp

Hi, can you share the solution as we are having the same problem with integration between Service Queue and Servicecamp. Thanks !