This article applies to users with Premium- or Corporate licenses.
With TeamViewer, both incoming and outgoing connections from users within your company and to your managed devices can be logged in the TeamViewer Management Console.
To access connection reports follow these steps:
Outgoing connections are logged for users only if this function is enabled in the TeamViewer account of the user (enabled by default) and if they are logged into their TeamViewer account when establishing a connection.
Please select User report as the report type to see all logged connections.
Incoming connections are logged for devices, but the devices would need to be assigned to the Administrator account of your company profile and the policy Report Connections to this Device would need to be applied to all devices that connection reports are needed for.
The reports for incoming connections or device reports are part of the TeamViewer setting policies. If you add this setting to a policy, every device assigned to this policy will be affected by this change. The policies are managed in the TeamViewer Management Console.
Note: Device Access Reporting is only available in conjunction with a TeamViewer Corporate License plan. Please check the full comparision of the different TeamViewer plans on our website to see which features are available for your plan.
This enables an Administrator to have a detailed report of who is connecting to devices that are assigned to their account once the connection has ended.
Filters can be used in both reporting functions to change the search parameter by User, Device or Date of connection depending on license.
In addition, the reports can be printed directly from the Management Console or exported to a csv file for use with different reporting applications depending on license.