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This article applies to all users with Business, Premium or Corporate licenses.

Note: If you want to activate your Business license in TeamViewer 11 or 12 or you subscribed to TeamViewer prior to October 30th 2017, please have a look at this article: Activate Business license (legacy)


General

This article explains how to activate your TeamViewer License.


License Activation

Step 1

Download and install TeamViewer on your device: teamviewer.com/download2020-08-20 13_51-Clipboard.png

 

Step 2

Open the License Activation email that was sent to the email account used to purchase the license. Click "Activate".

Note: If you have purchased more than one product, each license must be individually activated.

2_Activate.png

 

Step 3 - Follow A or B

A: If you already have a TeamViewer account

Sign in with your existing TeamViewer account, click Activate and go to Step 4.

3_Sign In.png

 

B: If you do not have a TeamViewer account

  1. Create an account by clicking Sign Up.
    4_Sign Up.png

     

  2. Enter your email address, name and create a password. Read and accept the EULA and mark the captcha box. Click Activate.

    5_Sign Up.png

  3. An email has been sent to your inbox for account verification. Click the link in the email to verify your account and complete your license activation.

    6_Link.png

     

Step 4

You will be redirected to the Management Console where a pop-up that confirms your license was successfully activated. Click "OK".

7_Activated.png

 

Step 5

A pop-up is displayed with the option to open the TeamViewer application. Click Open TeamViewer.

8_Open TV.png

You are now signed into your TeamViewer account and have successfully activated your license.

Note: Please keep in mind that you always need to be signed in to your TeamViewer Account to have licensed connections. If you are not connected, you will be running with the free version.

9_GUI.png

 

Additional information for the Business license

Hint: Please see the attached PDF document for more information in regards to the license activation. You can request this description in German by contacting our Support team

 

How to confirm if the device has been activated. 

There are 2 ways in order to confirm if your device has been activated properly.

  1. After signing into your TeamViewer account that is associated with your license, please click Help > About TeamViewer on TeamViewer application.
    Activation Business.pngIf you can see License: Business, the device has been licensed.


  2. Simply sign into TeamViewer Management Console --> click Edit profile in the top right-hand corner. 

    activate business legacy.jpg

    Under the Licence tab,  If a device is assigned to your TeamViewer account, the device/computer name is shown. Otherwise, you will only see the TeamViewer ID.
    Either way, if you can see the device information here, which means your Device has been activated.

BL MC activation.jpg

 

Install Limit Reached

You can use TeamViewer on up to three (3) devices to connect to remote devices (connect from one device at a time). If you already have 3 devices registered, a pop-up will appear in the TeamViewer application directing you to deactivate (remove) one of the existing devices from your license.

install limit reached.png

You can click the option 'Replace existing device' to be directed to the Management Console. Alternatively, you can manually log in to the Management Console here

 

How to deactivate (remove) device from the Business license.

If you would like to replace one of the devices you are connecting from – for example, because of hardware replacement or an 'Install Limit Reached' alert - please see the following instructions.

  1. Visit the TeamViewer Management Console 
  2. Click Edit profile --> License.

    activate business legacy.jpg

  3. To deactivate/remove a device from the Business license, just click the button Deactivate device.

Deactivate license.jpg

 

 

Additional information for the Premium and Corporate license

You can use TeamViewer on unlimited devices to connect to remote devices (the number of concurrent sessions depends on the number of channels belonging to your license).

 

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‎24 Aug 2020, 10:56 AM
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