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This article applies to TeamViewer customers and Windows and macOS with a Business, Premium, Corporate, or Tensor license.

General

This article is for setting up and using TeamViewer Printing for remote printing as a feature.

Using the TeamViewer Printing, you can print documents from remote computers directly on a locally accessible printer. This allows you to print documents from remote computers on your own printer without the need to transfer files.

From the remote computer, you can access the same printers (including network printers) as you would on your local computer.

Remote Printing is available for Windows and macOS.

IMPORTANT NOTE:

In case Windows 10 Version 1903 or 1909 is installed on the remote computer:
- If you are using TeamViewer version 14.7 or higher: Printing documents on macOS is possible with an installed XPS viewer on the local computer. Please follow the instructions below on how to use an XPS viewer
- If a TeamViewer version lower than14.7 is installed on the remote computer: We apologize that TeamViewer Printing, unfortunately, does not work due to some changes in the Windows versions. This is fixed for higher Windows versions starting with build 2004.

In case Windows 10 Version 2004 (or higher) is installed on the remote computer: 

  • If you are using TeamViewer version 15.5 or higher and the provided printer driver is installed: everything works as before. Due to a fix by Microsoft, we could reenable the direct printing in connections from macOS to Windows. 

TeamViewer Printing on Windows 

Installing remote printing driver on Windows 

In order to set up TeamViewer Printing, you would first have to install the TeamViewer printer driver. You will find this option under Extras --> Options --> Advanced --> Show advanced options --> Advanced network settings --> Install TeamViewer Printer Driver 1

Remote_Prining_Win.png

Activating remote printing within a session on Windows

Once the drivers have been installed, you can establish a connection to your remote computer and activate remote printing in the TeamViewer toolbar 1.

activate-remote-printing.png

Your local printers will now be displayed in the print dialog boxes on the remote computer. They will be labeled [name of the printer] via TeamViewer.

Starting a print job

To run a print job, just follow these simple steps:

  1. Open the document you would like to print and open your normal print dialog box  1
  2. Select a printer ending with via TeamViewer 2
  3. Start the print job 3

start-remote-print-job.png

Note: Please note that if you are using Version 12 or below the remote printing function is only available for connections from Windows to Windows and that your printer needs to support PostScript or EMF. More information can be found here. -If you are not sure whether your printer supports PostScript or EMF, please go to the manufacturer’s website and search for your printer model.

 

TeamViewer Printing on macOS

Installing remote printing driver on a Mac

Go to TeamViewer --> Preferences --> Advanced --> Network --> Install TeamViewer Printer Driver. 

Remote_Prining_mac.png

Activating remote printing within a session on a Mac

Once the drivers have been installed, you can establish a connection to your remote computer and activate remote printing in the TeamViewer toolbar. 

activate-remote-printing.png

 

Print document with macOS using an XPS Viewer 

If you are connecting from a macOS to a Windows machine, it might be necessary to have an XPS viewer installed dependent on the Windows and TeamViewer version.

1. Install an XPS Viewer of your choice on your local computer running macOS.

Please note: Free XPS Viewer software might come along with restrictions like limited page numbers. Please check for the viewer software that fits best your needs and note that TeamViewer does not provide any kind of support for this third-party software.

2. Follow the steps below for installation and activation (see the above two sections)

3. Open the file to be printed in your XPS viewer in the remote session. 

Remote_Prining_3.png

4. Click the Print button 

Remote_Prining_4.png

 

5. In the print dialog, choose the local printer to be used for printing and click Print. 

Remote_Prining_5.png

 

Open document in XPS Viewer or direct printing

Due to the nature of your local client and the computer on the remote side, you may need an additional tool for printing. Each Operating System has its own standard format for printing. If you connect devices running on the same Operating System, you can directly print to any printer. If you have different Operating Systems on both sides, you might need an additional tool to start the print job.

The native format on Windows is XPS (in some versions PDF is also supported), the one on macOS is PDF. 

 

 

macOS 

(on remote side)

Windows 7/8.1 

(on remote side)

Windows 10 (< 1903) 

(on remote side)

Windows 10 1903/1909 

(on remote side)

Windows 10 (>= 2004)

(on remote side)

macOS

(on local client)

direct printing

direct printing

direct printing (TeamViewer 13 -14.6)

requires XPS (>= TeamViewer 14.7)

requires XPS (>= TeamViewer 14.7)

direct printing (TeamViewer >= 15.5)

requires XPS Viewer (TeamViewer 14.7-15.4)

Windows 

(on local client)

requires a PDF reader

direct printing direct printing direct printing (>= TeamViewer 14.7) direct printing (>= TeamViewer 14.7)
Version history
Revision #:
37 of 38
Last update:
‎04 May 2020, 4:58 PM
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