This article applies to everyone. Stay safe!
Unfortunately, there have been some instances of malicious use of our software, “TeamViewer”. Scammers attempt to sell their services via phone by claiming that your device is infected by malware.
TeamViewer Germany GmbH is a legitimate software development company. We take the privacy and security of our customers’ and partners’ personal information very seriously.
We advise TeamViewer users to be careful with unsolicited phone calls and to not grant access to your devices (e.g. PC or mobile) to anyone you do not know or trust. TeamViewer does not provide remote support services of any kind. Our activities are limited to developing and selling the software tools that providers use to offer remote support services.
TeamViewer provides various features to prevent unauthorized access and to ensure your privacy and security:
If you have experienced or suspect a case of malicious use of TeamViewer, please contact our privacy team via the report a scam form on this page: https://www.teamviewer.com/en/report-a-scam/
We also recommend you to change all your passwords on all platforms to be on the safe side.
Please see also this post about scammers to find some additional information: Re: Scammers
You find this image also attached as a printable PDF. Feel free to print it and hand it over to your friends or family members to raise their awareness regarding scam calls.