Your TeamViewer invoice is a proof of purchase; it also includes important information like your license key, invoicing period, payable cost amount and terms & conditions.
All TeamViewer customers receive a confirmation email after purchase. This email is sent to the purchaser's email and will also have the invoice attached, in PDF form.
Information provided by the customer at the time of purchase. Includes the customer's name, company name and billing address
Invoice Number: Each invoice has a unique number within the TeamViewer system.
Note: It is recommended to have your invoice number ready if you are contacting TeamViewer technical support.
Purchase Information: Includes purchase date as well as any discounts potentially applied to the purchase (as agreed between customers and TeamViewer Sales Team)
TeamViewer Information: All contact information regarding reaching TeamViewer. Includes physical and email address, website, and fax number
Note: TeamViewer phone and fax numbers may vary as the invoices are generated automatically by the region/market.
Purchasing Date: Date of purchase, date of delivery, and the total number of pages
TeamViewer license key, any add-ons, unit price, discounted price and sum price in the corresponding currency
Amount Due: Includes the Net price, Taxable amount and Total sum in the corresponding currency.
Note: VAT/GST (Taxable amount) may vary for world-wide markets and regions, it may not yet be applied in some market regions.
Licensed Accounts: Friendly reminder that TeamViewer licenses are account-based and must be logged in to be used
Payment Terms: Amount due as well as in what currency, payment terms of the order, and the equivalent payable amount in Euros. If paid by credit card, a confirmation can also be seen here
Note: TeamViewer accepts both Euro and the corresponding currency in the market/region.
Note: The information on TeamViewer subscription renewal terms and conditions may vary as the invoices are generated automatically by the region/market.
Payment Link: Online payment portal where the customer may submit credit card or PayPal payment
Note: The Invoice number and purchasing email address are required to verify the order in the payment portal.
Bank Information: TeamViewer also accepts international Bank transfers. Includes all account details with account number and Swift code for payment purposes.
Note: The information about TeamViewer bank account details may vary as the invoices are generated automatically by the region/market.
Additional Information: Includes TeamViewer registration and VAT numbers as well as the names of the TeamViewer CEO and CFO.
Contact TeamViewer Support immediately if you find any incorrect information, or if you have any other inquiries regarding changes (language of invoice, currency, etc).
The invoice can only be sent to the email address on file (the one used for purchase). Please contact TeamViewer Support for further discussion.
By default, TeamViewer offers a standard 14-day payment term from the date of TeamViewer invoice issued.
Generally, TeamViewer invoices remain pending for payment. If the invoice has already been paid by credit card, a unique transaction code will be displayed on the invoice.
Note: If you would like to confirm your payment using any method, please contact our support team. They are happy to assist you.
Payment receipt are only sent by request. Please contact TeamViewer Support if you wish to receive a confirmation of payment.