This article applies to all users with Business (purchased/subscribed to after October 30th, 2017), Premium or Corporate licenses.

Note:If you want to activate your Business license in TeamViewer 11 or 12 or you subscribed to TeamViewer prior to October 30th 2017, please have have a look at this article: Activate Business license (legacy)

License activation (TeamViewer 13)

In order to activate the three possible devices for your Business license (valid only for TeamViewer 13) please follow these steps:

  1. Please order an update to your existing license or buy a new license in our web shop
  2. You will receive an order confirmation e-mail from the TeamViewer Accounting
  3. Please click 「Get me started」 in the e-mail to activate your license on your TeamViewer Account. You will be re-directed to the Account Sign-in page.
  4. Please click 「Get started」 with your existing TeamViewer account or please create a TeamViewer new account by clicking 「Create an account now」 New activation EN.PNG

     

    Note: If you create a new account, make sure to validate your new TeamViewer account. For this you will receive a confirmation email from us with an activation link.

  5. Download TeamViewer 13 from our download page and install the software on your computer.
  6. After executing TeamViewer 13, please log in to the Computers & Contacts list with your TeamViewer account to use TeamViewer with full functionality. You can find the Computers & Contacts list easily by clicking on the top left circle with the person inside 1 or on the tab for Computers & Contacts 2 :Computers & Contacts.png

     

Read the printable description for the license activation here.

Note: The license is not activated on the device itself, but it is connected to your TeamViewer account. Please keep in mind: You have to be signed in to your TeamViewer Account to have licensed connections.

Additional information for the Business license

You can use TeamViewer on up to three devices to connect to remote devices (connect from one device at a time).

Hint: Please see the attached PDF document for more information in regards to the license activation. You can request this description in German by contacting our Support team

If you would like to replace one of the devices you are connecting from – for example because of hardware replacement etc. -, you can remove the license activation in the TeamViewer Management Console --> Edit profile --> License --> click on Deactivate device.

Additional information for the Premium and Corporate license

You can use TeamViewer on unlimited devices to connect to remote devices (the number of concurrent sessions depends on the number of channels belonging to your license).

 

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