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This article applies to all TeamViewer users.

General

TeamViewer is a software which needs to be downloaded on your device to start or receive a remote control connection.

We highly recommend to only download TeamViewer from TeamViewer´s homepage at https://www.teamviewer.com

Getting started

To download TeamViewer, please visit our homepage at https://www.teamviewer.com and navigate to the download section by clicking on Download at the top of the page: 

2019-11-06 13_12_08-.png

Alternatively, you can reach the download section via the following link: https://www.teamviewer.com/download 

The download

1. Please choose your operating system (=OS) to continue the download by clicking on the icon for your OS: 

2019-11-06 13_13_45-.png

2. Please choose the correct TeamViewer module for the download. Depending on the OS, you can choose between different modules. If you are in doubt which module is the right for you, you can always start with the full version, which offers all features.

Note: Learn more about the different TeamViewer modules here to find the best module for your individual use case.

 Example for the Windows-download: Scroll to find more modulesExample for the Windows-download: Scroll to find more modules

3. To start the download, click on the Download TeamViewer button 2019-11-06 13_15_58-TeamViewer Windows Download for Remote Desktop access and collaboration.png

For Windows Users 

1. The download of an .exe file starts automatically after clicking the download button.

Note: Depending on the setup of your device, you will find the download in the lower part of your screen (1) or in the download file of your computer (2): 
(1) Download completed (visible in the bottom of the browser window(1) Download completed (visible in the bottom of the browser window(2) The file might appear in this folder(2) The file might appear in this folder

 2. Open the TeamViewer_Setup.exe file by clicking on the downloaded file (single - or double-click depending on your setup) 

When you see an Open file - security warning pop-up, please continue with the installation by clicking Run. Please make sure to verify the publisher shows as TeamViewer GmbHOpen File - Security Warning.png

 3. You can now install the TeamViewer software on your device or use it by running it only. Learn more about how to install TeamViewer in this article: How do I install TeamViewer on Windows 7, 8 and 10

For Mac Users

1. The download of a .DMG file starts automatically after clicking the download button

NoteDepending on the setup of your device, you will find the download in the lower part of your screen (1) or in the download file of your computer (2):
(1) Download Completed (visible in the lower part of your screen)(1) Download Completed (visible in the lower part of your screen)
(2) The file might appear in this folder(2) The file might appear in this folder

2. Open the TeamViewer.dmg by clicking on the file (single - or double-click depending on your setup), and then double-click the Install TeamViewer icon.

3. You can now install the TeamViewer software on your device. Learn more about how to install TeamViewer in this article: How do I install TeamViewer on MacOS?

Version history
Revision #:
13 of 13
Last update:
‎17 Dec 2019, 3:14 PM
Updated by: