In TeamViewer Management Console, you can assign users different permissions. With TeamViewer 13, the user permission control is improved to provide users with the flexibility they need: the ability to change passwords in combination with security in managed profile data.

These options are available:

  • Company administrator and company settings. Users with these rights have a privileged profile data editing right. For example, the company administrator grants users the permission to change their password. The company administrator can manage other users, administrators and the company profile. This also includes adding administrators or editing a company profile.
  • Administrator. If users receive these permissions, they can manage other users. This also includes creating users or editing them.
  • User. If none of the above permissions are given, the user receives one of the following options:
    • Allow full profile modification
    • No profile modification allowed
    • Allow password change only

From TeamViewer 13 on, you can allow users to change their own password, but you keep control over their email address and their profile data.

This improvement of user permission fulfils demands of large organizations as it meets guidelines and policies.

Requirements

To be able to use this feature, you must meet the following requirements:

  • You are using TeamViewer 13.
  • You own a TeamViewer 13 license (or higher).
  • The user that receives the permission of changing their own password is not an administrator.

Specification

With TeamViewer 13, IT administrators can grant users permission to change their password. Before, this was only possible together with the ability to also edit the entire profile, including the email address. Now, it is guaranteed that some data is constant and other is flexible.

For more information on permission levels , read this knowledge base article on How do the permission levels for group sharing in TeamViewer differ.

How to allow users to change only their password

  1. Log in to TeamViewer Management Console.
  2. Go to User management, click on a user name, and click Permissions. permission-control.png

     

  3. Choose Allow password change only and click Save.

From now on, the user can change his own password any time.

Version history
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Last update:
‎21 12 2017, 12:29 PM
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