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This article applies to TeamViewer customers and Windows and macOS with a Business, Premium, Corporate, or Tensor license.

General

This article is for setting up and using remote printing as a feature.

Using the Remote printing function, you can print documents from remote computers directly on a locally accessible printer. This allows you to print documents from remote computers on your own printer without the need to transfer files.

From the remote computer, you can access the same printers (including network printers) as you would on your local computer.

IMPORTANT NOTE:

If TeamViewer Version 14.6 or earlier and Windows 10 Version 1903 (or higher) are installed on the remote computer:

We apologize that TeamViewer Printing, unfortunately, will not work due to some changes in the new Windows versions.

If you use macOS on your local computer and TeamViewer Version 14.7 or later is installed on the remote computer:
Direct printing via TeamViewer Printing is currently not available. We are already in contact with Microsoft to find a solution as soon as possible. Printing documents is only possible with an installed XPS viewer on the local computer. Please follow the instructions below on how to use an XPS viewer.

Installing remote printing driver

In order to set up remote printing, you would first have to install the TeamViewer print driver. You will find this option under Extras --> Options --> Advanced --> Show advanced options --> Advanced network settings --> Install remote printing 1

install-remote-printing-driver.png

Activating remote printing within a session

Once the drivers have been installed, you can establish a connection to your remote computer and activate remote printing in the TeamViewer toolbar 1.

activate-remote-printing.png

Your local printers will now be displayed in the print dialog boxes on the remote computer. They will be labeled [name of the printer] via TeamViewer.

Starting a print job

To run a print job, just follow these simple steps:

  1. Open the document you would like to print and open your normal print dialog box  1
  2. Select a printer ending with via TeamViewer 2
  3. Start the print job 3

start-remote-print-job.png

Note: Please note that if you are using Version 12 or below the remote printing function is only available for connections from Windows to Windows and that your printer needs to support PostScript or EMF.  -If you are not sure whether your printer supports PostScript or EMF, please go to the manufacturer’s website and search for your printer model.

 

How to print documents with macOS by using an XPS viewer?

1. Install an XPS Viewer of your choice on your local computer running macOS.

Please note: Free XPS Viewer software might come along with restrictions like limited page numbers. Please check for the viewer software that fits best your needs and note that TeamViewer does not provide any kind of support for this third-party software.

2. Follow the steps below for installation and activation (see the following two chapters)

3. When done with the installation and activation: Open the file to be printed in your XPS viewer in the remote session. Remote Printing_mac.png

4. Click on the Print button print button.png

5. In the print dialog, choose the local printer to be used for printing and click Print. print button 2.png

How to install the remote printing driver on a Mac

In order to set up remote printing, you would first have to install the TeamViewer print driver.

You will find this option under TeamViewer --> Preferences --> Advanced --> Network --> Install remote printing. 

install-remote-printing.png

 

How to activate remote printing within a session on a Mac

Once the drivers have been installed, you can establish a connection to your remote computer and activate remote printing in the TeamViewer toolbar. 

activate-remote-printing.png

 

Open document in XPS Viewer or direct printing

Due to the nature of your local client and the computer on the remote side, you may need an additional tool for printing. Each Operating System has its own standard format for printing. If you connect devices running on the same Operating System, you can directly print to any printer. If you have different Operating Systems on both sides, you might need an additional tool to start the print job.

The native format on Windows is XPS, the one on macOS is PDF.

 

 

macOS 

(on remote side)

Windows 7/8.1 

(on remote side)

Windows 10 (< 1903) 

(on remote side)

Windows 10 (>= 1903) 

(on remote side)

macOS

(on local client)

direct printing

direct printing

direct printing (TeamViewer 13 -14.6)

requires XPS (>= TeamViewer 14.7)

requires XPS (>= TeamViewer 14.7)

Windows 

(on local client)

requires a PDF reader

direct printing direct printing direct printing (>= TeamViewer 14.7)

 

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