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This article applies to all TeamViewer customers with a Premium, Corporate or Tensor plan.

General

In the TeamViewer Management Console, you can assign users different permissions. The user permission control is improved to provide users with the flexibility they need: the ability to change passwords in combination with security in managed profile data.

Available Roles

The available roles depend on their permissions. These roles are available:

  • Company administrator
    • Choose Manage administrators and company settings. Users with these rights have a privileged profile data editing right. For example, the company administrator grants users the permission to change their password. The company administrator can manage other users, administrators and the company profile. This also includes adding administrators or editing a company profile.
  • Administrator.
    • Choose Manage Users: If users receive these permissions, they can manage other users. This also includes creating users or editing them.
  • User. If none of the above permissions are given, the user receives one of the following options:
    • Allow full profile modification
    • No profile modification allowed
    • Allow password change only

Advanced User control for administrators

You can allow users to change their own password, but you keep control over their email address and their profile data.

This improvement of user permission fulfils demands of large organizations as it meets guidelines and policies.

Requirements

To be able to use this feature, you must meet the following requirements:

  • You are using TeamViewer 13 or higher.
  • You own a TeamViewer 13 Premium, Corporate or Tensor license (or higher).
  • The user that receives the permission of changing their own password is not an administrator.

Specification

Administrators can grant users permission to change their password.

For more information on permission levels , read this Knowledge Base article on How do the permission levels for group sharing in TeamViewer differ.

How to allow users to change only their password

  1. Log in to TeamViewer Management Console.
  2. Go to User management, click on a user name, and click Permissions. permission_Allow_Password_Change_Only.png

     

  3. Choose Allow password change only and click Save.

From now on, the user can change his own password any time.

Version history
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Last update:
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