What is a TeamViewer Account?

65% helpful (22/34)

This article applies to all TeamViewer users.

General 

Using a TeamViewer account, you can save the TeamViewer data (eg. TeamViewer ID with or without password, TeamViewer accounts, or connection settings) of the people or computers you connect to frequently, for accessing more easily in the future.

You can access this information in your account at any time.

Just log in with you TeamViewer account credentials into the Computers & Contacts list in your TeamViewer full version or into the TeamViewer Management Console.

TeamViewer_fullversion_4.png

TeamViewer_fullversion_5.png

A TeamViewer account provides you with the opportunity to use the features of the Computer & Contacts list. This includes the following features:

  • List of all computers to which you connect regularly;
  • Management of your customers' TeamViewer data for a simplified connection setup;
  • Fast connection setup without entering a TeamViewer ID or password;
  • Call up important TeamViewer features with one click (remote control, presentation, file transfer, chat, etc.);
  • Remote monitoring of your computers, e.g. see whether your Windows Firewall is activated or if your Antivirus software needs an update. You can upgrade this feature with more checks using ITbrain™ Monitoring;
  • Manage the TeamViewer service queue and all service cases;
  • Connection reports of your TeamViewer connections within the TeamViewer Management Console;
  • Define connection settings for connections to your customers and computers.

With your TeamViewer account you can also access the TeamViewer Management Console, use TeamViewer Integrations, or develop your own TeamViewer applications using the TeamViewer API. Some of these features require a TeamViewer license.

Sign up for a TeamViewer account

In order to sign up for a TeamViewer account, you can use the TeamViewer full version (or the TeamViewer Management Console).

When using the TeamViewer full version, follow these simple steps after the installation:

  1. Launch the TeamViewer full version.
  2. Click the Sign Up link in the Computers & Contacts tab
  3. Enter your name, your email address and a password as the credentials for your account.
  4. Click the Next
  5. Define a Device name and a Password to remote access this computer. (optional)
  6. Click the Next
  7. Click the Finish
  8. Congratulations! You have signed up for a TeamViewer account.

You can also sign up for a TeamViewer account in the TeamViewer Management Console.

Note: Further protect your TeamViewer account by two factor authentication. More information can be found here.

Validate your new TeamViewer Account

After successfully creating a TeamViewer account, you will receive a confirmation email from us with an activation link. To subsequently activate your TeamViewer account, please click on this link as soon as you receive the mail.

If you don’t receive the email from us, please proceed as follows:

  • First, check your spam folder.
  • If it does not contain the email from us, please go to http://login.teamviewer.com and sign in again with your email and password.
  • You now have the option of either resending the activation email or changing the email address to something different.

Why do I receive the error message "The token is invalid or expired"?

The TeamViewer account must be activated within nine days by clicking on the validation link in the email. If the TeamViewer account was not activated within this time period, the validation link of the email will expire.

In this case, proceed as follows:

  • Please log in under http://login.teamviewer.com with your login data (username + password).
  • You now have the option to receive the email again with a new validation link.

How can I assign a name to a TeamViewer ID?

When saving the TeamViewer ID to your Computers & contacs list, you can define an Alias in the properties for the device.

You can always change the alias later via the properties or by pressing the F2-Button when highlighting the device in your Computers & contacts list.

Version history
Revision #:
5 of 5
Last update:
April
Updated by:
 
Labels (3)