What is an "AddOn channel"?

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AddOn Channels pertain to the Premium and Corporate license:

  • The number of channels determines from how many devices sessions can be started concurrently.
  • E.g., the Premium license has one session channel and an unlimited number of installations. That means that if one Meeting or multiple Remote Control sessions are started from one computer, no second computer would be able to use TeamViewer at the same time. Is TeamViewer supposed to be used from multiple devices at the same time a channel upgrade is required. For each additional device from which TeamViewer is supposed to be used at the same time, an additional channel is necessary.
  • E.g., the Corporate license features an unlimited number of installations and 3 session channels. That means that if three devices start a Meeting or multiple Remote Control sessions each, a fourth device cannot use TeamViewer at the same time. If you wish to use TeamViewer with more than three devices concurrently, an additional channel is required. For each additional device from which TeamViewer is supposed to be used at the same time, an additional channel is necessary.
  • AddOn channels can be purchased from our web shop anytime. The channels are activated right after ordering, a separate activation on your computers is not necessary.
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